Study Reveals The Top 3 Reasons People Get Ghosted After Job Interviews & The 5 Questions That Help Candidates Avoid It

It's a problem that probably isn't going anywhere, but there are ways to outshine it.

Job candidate who doesn't want to get ghosted after an interview PeopleImages.com - Yuri A | Shutterstock
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The job search process is a mess, pretty much any way you slice it, and among the most frustrating parts is the constant ghosting that happens after job interviews. 

A new study revealed the main reasons behind this — which are sadly not all that surprising. But it also revealed the top things hiring managers say matter most to them during job interviews. Focusing on them might just be the key to sticking out in decision-makers' minds. 

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The study revealed the top 3 reasons for people get ghosted after job interviews.

The study was conducted by Wrike, a cloud-based project management software company whose products are used in many industries, including recruiting and HR.

To get to the bottom of why there's so much ghosting going on in the job market, they conducted a survey of more than 1,000 active job seekers and more than 500 hiring decision-makers. They also analyzed social media content from thought leaders in these spaces to get a sense of what's going on.

@glassdoor Here’s a haunting stat for you: ghosting during the interview process is up 11 percent compared to recent years—with no signs of stopping. 🫠 #ghosting #statsinsweats #9to5 #worklife #jobinterview ♬ original sound- glassdoor

They found that more than 25% of the hiring managers reported having ghosted someone during the interview process (which probably sounds really low or really high, depending on your experience). But the main reasons they found for doing so were deceptively simple.

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For nearly half, it came down to unprofessional behavior from the candidate, including in their cover letter or application emails, or, for 40%, simply finding a better candidate and moving on.

But it's the number-three reason where the rubber meets the road: For 38% of hiring managers, they ended up ghosting because they simply didn't have time to respond.

That probably sounds like garden-variety rudeness, but many have sounded alarms about how, since the multiple rounds of layoffs in recent years hit HR and recruiting industries too, recruiting teams are now often reduced to skeleton crews who are bombarded with applications they simply don't have the bandwidth to properly manage.

@realisticrecruiting Replying to @Kristopher K. León recruiters ghost you either willfully or because they are overworked. Neither is acceptable, I can only speak for myself, but here’s a general explanation. ##jobsearchtips##jobsearch##jobinterview ♬ original sound - Mike Peditto | Job Search Talk

So basically, we're in a situation where, right or wrong, recruiting and hiring professionals are spread so thin that if you haven't made yourself stick in their minds, they often don't have time to do any more than ignore you and keep it pushin'.

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What do you do, then, to embed yourself in their brains and stand out from the heaps of other candidates with similar qualifications? Wrike's data revealed that it often comes down to candidates asking questions targeted to five key topics.

RELATED: Career Coach Shares The Single Most Important Thing To Say During A Job Interview

Here are the top 5 interview questions hiring managers said make candidates stand out:

1. Questions about growth opportunities in the company

Wrike found that 58% of hiring managers said the number-one thing they look for in candidates (besides qualifications to do the job, of course!) is a growth mindset, especially at larger companies.

This means asking questions that pertain both to your own growth and ascendance up the ladder, and how you can contribute to the team or company's growth as well. Even if all you want is a paycheck and you have to fake it, showing that growth is a priority for both you and the company can put you a step ahead of the others.

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2. Questions about the company's vision and strategy

This was especially important to smaller companies and start-ups, Wrike found. Just over half, 52%, of hiring managers said their ears perk up when a candidate seems invested in what the company stands for and the goals its leadership is trying to achieve.

This is closely related to number one, of course, but it is more about the mission than climbing the ranks. Again, showing that this would be more than just a job to you (even if that's not true!) can have a huge impact and make you memorable when it comes to decision time.

Job candidate asking a question in an interview to avoid getting ghosted fizkes | Shutterstock

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RELATED: The Job Interview Red Flag That Hints You Probably Won’t Last Long At A Company

3. Questions about performance expectations

This is all about asking those dreaded jargon-heavy questions like "What are the KPIs for this role?" and "What milestones are you looking for me to hit in the first 90 days?" 

It shows that you're engaged with the nitty-gritty details of the job and invested in wider goals rather than just getting the job done, and this focus finished a close third on the list of priorities for hiring managers at 48%.

4. Questions about company values

Companies may be performatively removing their DEI initiatives as we move into a less touchy-feely era culturally and politically, but issues surrounding cultural fit are still top of mind for business leaders according to Wrike's data.

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Forty-four percent of hiring managers said candidates who show interest in and commitment to the company's cultural values tend to stand out to them in interviews, and unsurprisingly this was particularly important to female decision makers Wrike spoke with.

@anna..papalia Here are 28 great questions to ask in a job interview@Anna PapaliaQuestions about the specific job 1.     What are your expectations for me in this role? 2.    What’s the most important thing I should accomplish in the first 90 days (https://hbr.org/books/watkins)? 3.    What’s the performance review process like here? How often would I be formally reviewed? 4.    What metrics or goals will my performance be evaluated against? 5.    What are the most immediate projects that I would take on? 6.    How long before I will be… [meeting with clients, have responsibility for my own accounts, interacting with other departments, etc.]? Questions about the team 7.    What types of skills is the team missing that you’re looking to fill with a new hire? 8.   What are the biggest challenges that I might face in this position? 9.    Do you expect my main responsibilities in this position to change in the next six months to a year? 10.Can you tell me about the team I’ll be working with? 11.  Who will I work with most closely? What other departments or units will I interact with? 12. Can you tell me about my direct reports? What are their strengths and the team’s biggest challenges? Questions for your potential boss 13. How long have you been at the company? 14. How long have you been a manager? 15. What’s your favorite part of working here? Questions about the company  16. What are the current goals that the company is focused on, and how does this team work to support hitting those goals? 17. What gets you most excited about the company’s future? 18.How would you describe the company’s values? 19. How has the company changed over the last few years? 20.                 What are the company’s plans for growth and development? Questions about the culture 21. How do you typically onboard employees?  o   If the position will be remote, ask specifically about how remote employees are integrated into the company culture, Markman advises. 22.                  What do new employees typically find surprising after they start? 23.                  Is there anything that I should read before starting that would help me have a shared understanding with my colleagues?  o   Asking this question not only signals your interest in the position but also shows that you’re eager to have “shared cultural references with the people you’ll be working with,” Markman says. 24.                  What’s your favorite office tradition? 25.                  What do you and the team usually do for lunch? 26.                  Do you ever do joint events with other departments or teams? 27.What’s different about working here than anywhere else you’ve worked? 28.                  How has the co mpany changed since you joined? #jobinterview #interviewprep #interviewtips #questionstoask #howtointerview ♬ original sound - Anna Papalia

5. Questions about collaboration and teamwork

This is a no-brainer — 38% of hiring managers said they're watching in your interview for signs that you'll meld well with the team and be a valuable collaborator, so asking about group dynamics and how teams are organized are a great way to show you're invested in this too.

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It's tough out there in the job market; there's no doubt about that. But understanding what matters most to hiring managers can give candidates a leg up, making them stand out from the rest — and hopefully avoid the dreaded ghosting.

RELATED: Hiring Manager Was Fired For Refusing To Post ‘Ghost Jobs’ To ‘Motivate’ Their Current Workers

John Sundholm is a writer, editor, and video personality with 20 years of experience in media and entertainment. He covers culture, mental health, and human interest topics.